These terms govern the relationship between Panteon Casino and its registered players. By creating an account, users acknowledge reading, understanding, and accepting all conditions outlined below.
Account Eligibility
Registration requires players to meet specific criteria:
- Minimum age of 19 years (legal gambling age in most Canadian provinces)
- Residence in a jurisdiction where online gambling is permitted
- Provision of accurate personal information during registration
- Single account per individual, household, and IP address
The casino reserves the right to request identity verification at any time. Failure to provide valid documentation within 14 days results in account suspension.
Prohibited Jurisdictions
Players residing in restricted territories may not register or participate in real-money gaming. Current restrictions apply to residents of certain U.S. states, France, and other jurisdictions where online gambling remains prohibited.
Deposits and Withdrawals
All financial transactions must originate from accounts or payment methods registered in the player’s legal name. Third-party payments are not accepted under any circumstances.
Deposit Terms
- Minimum deposit: $20 CAD
- Maximum deposit: Varies by payment method
- Processing time: Instant for most methods
- Currency: Canadian dollars (CAD)
Withdrawal Terms
| Account Level | Daily Limit | Weekly Limit | Monthly Limit |
|---|---|---|---|
| Standard | $7,500 | $25,000 | $75,000 |
| VIP Silver | $10,000 | $40,000 | $100,000 |
| VIP Gold+ | $25,000 | $100,000 | $250,000 |
Withdrawal requests undergo security review. First-time withdrawals require identity verification, including government-issued ID and proof of address dated within three months.
Bonus Conditions
Promotional offers carry specific terms that players must satisfy before converting bonus funds to withdrawable cash.
Standard Bonus Rules
- Wagering requirements must complete within specified timeframes
- Maximum bet limits apply while bonus funds remain active
- Game contributions vary by category
- Irregular betting patterns may void bonus eligibility
- One active bonus permitted per account at any time
Bonus abuse, including but not limited to multi-accounting, arbitrage betting, and coordinated play, results in immediate forfeiture of bonus funds and potential account closure.
Forfeiture Conditions
Bonuses and associated winnings become void if:
- Players request withdrawal before completing wagering
- Terms violations occur during the bonus period
- Account verification fails or documentation proves fraudulent
- Prohibited games receive wagers from bonus funds
Responsible Gambling
Panteon Casino promotes responsible gambling and provides tools to help players maintain control:
- Deposit limits: Set daily, weekly, or monthly caps
- Loss limits: Restrict maximum losses per time period
- Session timers: Receive alerts after specified play duration
- Self-exclusion: Temporarily or permanently block account access
- Reality checks: Periodic notifications displaying session statistics
Support Resources
Players experiencing gambling-related difficulties should contact:
- ConnexOntario: 1-866-531-2600
- Responsible Gambling Council: 1-888-391-1111
- Email: help@responsiblegambling.org
The casino cooperates with these organizations and facilitates referrals upon request.
Intellectual Property
All content on the Panteon Casino website, including graphics, text, logos, and software, remains the property of the casino or its licensors. Players may not reproduce, distribute, or modify any materials without written consent.
Game content belongs to respective providers and operates under licensing agreements.
Liability Limitations
The casino accepts no liability for:
- Losses resulting from technical failures beyond reasonable control
- Interruptions to service due to maintenance or updates
- Actions taken based on incorrect information provided by players
- Third-party payment processor errors or delays
Maximum liability in any circumstance shall not exceed the balance of the player’s account at the time of the disputed event.
Dispute Resolution
Players must first contact customer support to resolve disputes informally. Unresolved matters may escalate to the licensing authority for independent mediation.
The casino commits to responding to formal complaints within 14 business days. Documentation supporting claims strengthens resolution prospects.
Amendments
These terms may undergo modification at the casino’s discretion. Material changes trigger email notifications to registered players at least seven days before implementation. Continued use following changes constitutes acceptance of revised terms.
Governing Law
These terms operate under the jurisdiction specified in the casino’s gaming licence. Players consent to this jurisdiction for dispute resolution purposes.
Contact Information
Questions regarding these terms should direct to customer support via live chat or email. Representatives are available around the clock to provide clarification on any section.